If you provide SaaS products or services to your clients as part of your business, this guide is for you. We’ll cover what you need to know if you handle end-user personal information, and what to consider when contracting for these services.
Handling and storing end-user data for your clients, especially personal information, comes with a unique set of risks. If you are a supplier of tech products or services (such as creating an app that you licence to a client) and your client is using it to store the personal information of their customers, you must have consent to handle personal information, and your customers will seek appropriate safeguards against potential loss or destruction of data.
How this is managed will depend on the subject of your contract, but in this guide we’ll cover some common considerations that will help you mitigate risks and ensure you and your clients are on the same page.
Being responsible and proactive when dealing with data in contracts can minimize risk to your business, maintain trust with clients, and ensure you receive value as you provide tech products and services. If this is something that you’d like to discuss with us, get in touch.
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